Sales Terms & Conditions

 

The Impact Uniform Terms & Conditions of Sale

INTRODUCTION

Impactuniforms.com.au is the shopping website owned and operated by IMPACT PACIFIC PTY LTD trading as Impact Uniforms ABN 77 608 594 001.

SALE OF PRODUCTS FROM IMPACT UNIFORMS

The Terms and Conditions listed within this section form a contractual agreement between the customer (you) and Impact Uniforms and apply to the complete process of sale from ordering through to delivery of products either in person from our catalogue or from our website www.impactuniforms.com.au

As a customer you are required to read these Terms and Conditions carefully before placing your order with as Impact Uniforms. These Terms and Conditions contain important information you are required to know and understand prior to ordering.

At the time of order the Terms and Conditions in place govern your relationship with as Impact Uniforms with respect to that order.
If you do not understand these Terms and Conditions or if you have any questions or queries, please contact our friendly team on 1300 792 135 or send us an email at info@impactuniforms.com.au and one of our team members will promptly assist you.

AVAILABILITY OF PRODUCTS FROM IMPACT UNIFORMS

Impact Uniforms takes this opportunity to advise that as a customer you acknowledge and agree that on occasions, some products on our catalogue or website www.impactuniforms.com.au may be out of stock or unavailable. In the case where we cannot fulfil your order a team member from Impact Uniforms will be in contact with you to offer alternative solutions. Our aim is to avoid such instances however on occasions such outcomes may be out of our control.

PLACING ORDERS FOR PRODUCTS WITH FROM IMPACT UNIFORMS

This can be done in person with one of our friendly sales representatives or by submitting the Customer Order Form on our website www.impactuniforms.com.au
As a customer it is your responsibility to provide all necessary personal details so as to effectively allow the processing and delivery of your order. In doing this you also acknowledge that it is necessary for this content of information to be forwarded on to the Shipping/Delivery Company to fulfil your order.
Impact Uniforms takes this opportunity to advise that orders cannot be withdrawn without the consent of one of our team members.
You must check your order carefully prior to submitting your order with us. Once you submit your order, changes to the products ordered or Cancellations of your order may only be made by agreement with a team member at Impact Uniforms. Please refer to the  Return and Exchange section on this website for clarification on what is permissible.

ORDER ACCEPTANCE AND REJECTION FROM FROM IMPACT UNIFORMS

Impact Uniforms takes this opportunity to advise that it reserves the right to accept or reject your order.
In the case of a rejection of an order, a Team Member from Impact Uniforms will notify you as to the circumstances surrounding that rejection. In the event where an order is rejected from Impact Uniforms and we have retrieved our required payment from you, we will refund any funds paid to us in respect of that order and make every possible attempt to process the refund as quickly as possible. Whilst Impact Uniforms engages CBA (Commonwealth Bank of Australia) as its financial institution, receipt and completion of your refund will ultimately be determined by your nominated financial institution.

PAYMENT OF PRODUCTS WITH FROM IMPACT UNIFORMS

As our customer you can pay for your product(s) securely with any of the methods specified on our website www.impactuniforms.com.au which include VISA, MASTERCARD, Pay Pal or EFT. When paying by credit card, you authorise Impact Uniforms to debit your nominated card at the time you submit your order. To avoid delays and possible rejections of orders the name on the credit card used for the payment must match the name on the Customer Order Form.
Fully payment of the gross total of each order to be paid ON or BEFORE collection or dispatch. By placing an order with Impact Uniforms you acknowledge these payment terms.
Please note that you will receive a Tax Invoice by email from us once we have processed the payment.

OVERDUE ACCOUNTS: Failure to pay accounts within the specified period listed above will attract an interest of 2.5% per month, and any further orders will be placed in a “Stop Supply” situation.

ORDER CANCELLATIONS AND RETURNS WITH FROM IMPACT UNIFORMS

No cancellations or changes as per our Terms and Conditions herein will be accepted once an order has been placed by you the customer. As a customer it is your responsibility to verify that your order is accurate before you submit it to us for processing. As a customer you acknowledge that products can ONLY be returned under our Terms and Conditions herein and in accordance with the Return  and Exchange. The Return and Exchange forms a part of these Terms and Conditions. In order for your return to be processed the products must be returned in the exact same condition that they have been received in.

Products that have been embroidered, screen or digital printed or decorated in any other way cannot be returned unless faulty.

DELIVERY OF GOODS FROM FROM IMPACT UNIFORMS

Impact Uniforms uses contracted courier companies to deliver your products as promptly as possible. As a customer you agree to your details including your delivery address to be supplied to the allocated delivery company for the purpose of delivering your products. The team at Impact Uniforms goes to great lengths to ensure the prompt delivery of all ordered products to its customers.

As a customer you should refer to the

Shipping section of the website www.impactuniforms.com.au for Shipping and Delivery Fees for our products. These fees are Not Included in the advertised price nor should it be assumed that they are Included.

Impact Uniforms’s delivery time frames are clearly set out in the Shipping section of the Website. If at any stage you require clarification on our
Shipping process please do not hesitate to contact us on 1300 792 135.

As a customer you acknowledge the following:

1) Impact Uniforms cannot guarantee that shipping and delivery will occur within the advised delivery time
2) Delivery time frames may change on occasion.

In accordance with our terms and conditions herein, it is agreed that a late delivery does not constitute a failure of our agreement and does not entitle cancellation of an order.

Upon delivery, you must inspect your products and check that the products delivered match your order. It is the customer’s responsibility to inform Impact Uniforms if an order does not arrive. Once you inform us, we will make enquiries with the courier to ensure delivery occurs as soon as possible.

If there is obvious damage to the products during the delivery process you must contact our office on 1300 792 135 or email us at info@impactuniforms.com.au.

CUSTOMER CARE OF PRODUCTS SUPPLIED FROM IMPACT UNIFORMS

The team at Impact Uniforms takes this opportunity to advise that it accepts No Responsibility for incorrect laundering of its products sold. Impact Uniforms advises that it is the sole responsibility of its customers to read, understand and action Care Instructions before washing products.

FURTHER INFORMATION ABOUT TERMS AND CONDITIONS

Impact Uniforms takes this opportunity to advise you that it reserves the right at all times to make alterations to these Terms and Conditions. Any changes to these Terms and Conditions will be clearly listed on the website www.impactuniforms.com.au

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

    Permission is granted to temporarily download one copy of the materials (information or software) on Impact Uniform's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:       

       modify or copy the materials;

       use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

        attempt to decompile or reverse engineer any software contained on Impact Uniform's web site;

        remove any copyright or other proprietary notations from the materials; or

        transfer the materials to another person or "mirror" the materials on any other server.

    This license shall automatically terminate if you violate any of these restrictions and may be terminated by Impact Uniform at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

    The materials on Impact Uniform's web site are provided "as is". Impact Uniform makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Impact Uniform does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations 

In no event shall Impact Uniform or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Impact Uniform's Internet site, even if Impact Uniform or a Impact Uniform authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata 

The materials appearing on Impact Uniform's web site could include technical, typographical, or photographic errors. Impact Uniform does not warrant that any of the materials on its web site are accurate, complete, or current. Impact Uniform may make changes to the materials contained on its web site at any time without notice. Impact Uniform does not, however, make any commitment to update the materials.

6. Links 

Impact Uniform has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Impact Uniform of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications 

Impact Uniform may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law 

Any claim relating to Impact Uniform's web site shall be governed by the laws of the State of Australia without regard to its conflict of law provisions.

Privacy Policy 

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.